We are a family-owned jewelry store with 43 years dedicated to helping our community celebrate life's most meaningful milestones. We pride ourselves on providing an exceptional, high-trust shopping experience and beautifully crafted fine jewelry with in house jewelry repair.
Job Overview
We are seeking a passionate, professional, and
experienced Jewelry Sales Associate to join our team in a
full-time capacity . In this role, you will act as a trusted advisor to our clients, guiding them through significant purchases like engagement rings, custom designs, and heirloom pieces. The ideal candidate has a proven success record in fine jewelry sales, deep product knowledge, and familiarity with jewelry store operations.
Key Responsibilities
- Consultative Sales: Greet clients warmly, assess their needs, and deliver an elegant, personalized shopping experience.
- Product Expertise: Educate customers clearly on the 4 Cs of diamonds , gemstone properties, precious metals, and fine craftsmanship.
- Clienteling: Proactively follow up with customers using customer relationship management tools, tracking special occasions (birthdays/anniversaries) to build a loyal repeat clientele base.
- Custom & Repair Intake: Accurately handle intake details, photos, and tracking for custom jewelry designs, sizing, and repair orders.
- Point of Sale Operations: Smoothly process sales transactions, layaways, financing, and client profiles utilizing The Edge POS system .
- Merchandising & Security: Maintain stunning, immaculate showcase displays while strictly adhering to store security and high-value asset protection protocols.
- Daily Operations: Assist with precise morning and evening inventory counts.
Qualifications & Requirements
- Experience: Minimum of 2–3 years of retail fine jewelry sales experience is preferred.
- Software Proficiency: Prior experience utilizing The Edge POS software is preferred.
- Employment Status: This is a full-time position requiring approximately 35–40 hours per week.
- Industry Knowledge: Proven understanding of precious metals, gemstones, and diamond grading. (GIA or DCA certifications are a plus!)
- Skills: Strong interpersonal communication, attention to detail, and a polished, professional demeanor.
- Availability: Flexibility to work standard retail hours, including Saturdays and extended seasonal holiday hours .
- Trustworthiness: Must be willing to pass a comprehensive background check due to handling high-value luxury merchandise.
What We Offer
- Compensation: $18.00 - $24.00/hour
- Benefits: 401(k) matching, paid vacation time, paid holidays
- Perks: Generous employee discount on jewelry and continuous industry training.
